"Hanjin T&E Co., Ltd." (hereinafter referred to as the "Company") values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
The Company informs you of the purpose and method of use of your personal information provided by you through the Personal Information Handling Policy and what measures are being taken to protect your personal information.
If the Company revises the Personal Information Handling Policy, it will be notified through the website notice (or individual notice).
ο Personal Information Handling Policy Announcement Date: July 25, 2025
ο This policy will be effective from: [July 25, 2025].Consent to Personal Information Collection
The Company has established a procedure where you can click the "Agree" or "Disagree" button regarding the contents of the Company's Personal Information Protection Policy or Terms of Use, and if you click the "Agree" button, you are deemed to have consented to the collection of your personal information.
Protection of Personal Information of Children
ο The Company obtains the consent of the legal representative when collecting personal information of children under the age of 14.
ο The legal representative of children under the age of 14 may request to view, correct, or withdraw consent for the child's personal information, and if such a request is made, the Company will take necessary measures without delay.
Items of Personal Information Collected
The Company collects the following personal information for membership registration, consultation, service application, etc.
ο Items collected: Name, date of birth, gender, login ID, password, home phone number, home address, mobile phone number, email, occupation, marital status, resident registration number, service usage history, access log, cookie, access IP information, payment history
ο Method of collecting personal information: Website (membership registration, bulletin board, etc.), delivery requestPurpose of collection and use of personal information
The Company uses the collected personal information for the following purposes.
ο Contract performance regarding service provision and fee settlement according to service provision
Content provision, purchase and fee payment, product delivery or billing, etc.
ο Member management
Identification of identity, personal identification, prevention of fraudulent use by bad members and prevention of unauthorized use, confirmation of intent to join, age verification, confirmation of consent of legal representative when collecting personal information of children under 14 years of age, complaint handling, etc., notification delivery
ο Use for marketing and advertising
Provision of advertising information such as events, frequency of access, or statistics on members' use of services
However, we do not collect sensitive personal information (race and ethnicity, ideology and beliefs, place of origin and domicile, political inclination and criminal record, health status and sexual activity, etc.) that may infringe on the fundamental human rights of users.
Retention and use period of personal information
ο Your personal information will be destroyed when the purpose of collection or the purpose for which it was provided is achieved as follows.
- In the case of membership registration information, when membership is canceled or membership is removed
- In the case of payment information, when the payment is fully paid or the statute of limitations for claims expires
- In the case of delivery information, when the goods or services are delivered or provided (except in cases where preservation is necessary according to the provisions of the Commercial Act or other laws and regulations.)
ο If it is necessary to continue to retain the information despite the above retention period, we will obtain your consent.
Procedures and methods for destroying personal information
In principle, the company destroys the relevant information without delay after the purpose of collecting and using personal information has been achieved. The destruction procedures and methods are as follows.
ο Destruction procedures
The information you entered for membership registration, etc. is transferred to a separate DB (separate file in the case of paper) after the purpose has been achieved and stored for a certain period of time according to internal policies and other relevant laws and regulations for information protection (see retention and use period) and then destroyed. Personal information transferred to a separate DB will not be used for any other purpose than that for which it is retained unless required by law.
ο Destruction Method
- Personal information stored in electronic file format is deleted using a technical method that cannot reproduce the record.
Provision of Personal Information
In principle, the company does not provide users' personal information to external parties. However, the following cases are exceptions.
- When users have given prior consent
- When there is a request from an investigative agency in accordance with the procedures and methods stipulated by law or for investigative purposes based on the provisions of the law
Entrustment of Collected Personal Information
The company may entrust your personal information to an external party for processing in order to improve its services.
ο When entrusting the processing of personal information, we will notify you of the fact in advance.
ο When entrusting the processing of personal information, we will clearly stipulate the service provider's strict compliance with personal information protection-related instructions, confidentiality of personal information, prohibition of third-party provision, and liability in case of an accident through an entrustment contract, etc., and keep the contents of the contract in writing or electronically.
- Consignor: [Courier Name]
- Consignment Work Contents: [Courier Consignment Contents] Example) Product Delivery
- Consignor: [PG Company Name]
- Consignment Work Contents: [PG Company Consignment Contents] Example) Purchase and Fee Payment
User and Legal Representative Rights and How to Exercise Them
Users can view or modify their registered personal information at any time and request cancellation of membership.
To view or modify personal information of users, click on ‘Change Personal Information’ (or ‘Modify Member Information’, etc.) and to cancel membership (withdraw consent), click on ‘Cancel Membership’ and go through the identity verification process to directly view, correct, or cancel your membership.
Or, contact the Personal Information Manager in writing, by phone, or by email, and we will take action without delay.
If you request correction of errors in your personal information, we will not use or provide the relevant personal information until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, we will promptly notify the third party of the results of the correction process so that the correction can be made.
The company processes personal information that has been terminated or deleted at the request of the user in accordance with the “Retention and Use Period of Personal Information Collected by the Company” and processes it so that it cannot be viewed or used for any other purpose.
Technical Measures for Personal Information Protection
In handling your personal information, the company implements the following technical measures to ensure the safety of your personal information so that it is not lost, stolen, leaked, altered, or damaged.
ο Your personal information is protected by a password, and important data is protected through a separate security function by encrypting files and transmission data or using the file lock function.
ο The company is taking measures to prevent damage caused by computer viruses by using antivirus programs. The antivirus program is updated periodically, and in the event of a sudden virus outbreak, the company provides the vaccine as soon as it is released, thereby preventing personal information from being infringed.
ο The company adopts a security device (SSL or SET) that uses an encryption algorithm to safely transmit personal information on the network.
ο In order to prevent your personal information from being leaked due to hacking, etc., we use a device that blocks external intrusions, and we install an intrusion detection system on each server to monitor intrusions 24 hours a day.
Matters regarding the installation/operation of automatic personal information collection devices and their rejection
The company operates ‘cookies’, etc., which store and retrieve your information from time to time. Cookies are very small text files that the server used to operate oo’s website sends to your browser and are stored on your computer’s hard disk.
The company uses cookies for the following purposes:
▶ Purpose of using cookies, etc.
- Analyze the frequency of access and visit times of members and non-members, identify users’ tastes and areas of interest, track traces, identify the degree of participation in various events and the number of visits, etc., and provide target marketing and personalized services
You have the option to install cookies. Therefore, you can allow all cookies, check each time a cookie is saved, or reject the storage of all cookies by setting options in your web browser.
▶ How to reject cookie settings
Example: To reject cookie settings, you can select the option of the web browser you use to allow all cookies, confirm each time a cookie is saved, or reject all cookie storage.
Setting method example (for Internet Explorer)
: Tools at the top of the web browser > Internet options > Personal information
However, if you reject cookie installation, there may be difficulties in providing services.
Personal information complaint service
The company has designated the following departments and personal information managers to protect customers' personal information and handle complaints related to personal information.
Personal information manager name: Manager
Phone number: +82-55-282-8328
Email: hanjin0051@hanjin82.com
You can report any complaints related to personal information protection that occur while using the company's services to the personal information manager or the department in charge. The company will promptly and sufficiently respond to users' reports.
If you need to report or consult about other personal information infringements, please contact the following organizations.
1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)